Frequently Asked Questions

Q. Do I need an appointment to have my bike serviced?

A. No appointment is required. We try and avoid making appointments but call and ask if you have an urgent matter. Otherwise, you are welcome to bring your bike in any time. It is first come first serve. We strive to have your maintenance done within 24 hours.

Q. Do you provide a shuttle service?

A. No. The Forrest Service does not give permits for shuttle services in Flagstaff. It's best to ask a friend, or join one of our Group Rides if you can!

Q. Does FBR Buy/Sell used bikes?

A. No. We do not buy or sell any used bikes. We recommend Bicimundo and Flagstaff Bikes if you are looking for a used bike. However, we do sell our Rental Fleet at the end of the model year. Please inquire with one of our sales staff if you are insterested.

Q. Can you service my suspension?

A. Yes. We have an industry trained team of mechanics ready to help you with all of your suspension needs. From Fox to Rockshox, Manitou, and many others, we will make sure that your fork or shock feel the best they can. However, we do not have the ability to service proprietary shocks. Please reference our Service Center Menu for further detail on our suspension options.

Q. How Often should I have my suspension serviced?

A.  Both Rock Shox and Fox suggest specific intervals for suspension service. Servicing your suspension is like an oil change on your car. It's important to keep your fork and/or shock operating in top condition. Check out our Suspension Menu for prices on service.

Q. Can you set up my wheels Tubeless?

A. Tubeless wheels and tires work as a system. If your wheel and tire are tubeless compatible, we can set it up for you. However, we do not set up tubeless wheels if your rim and/or tire are not specifically "Tubeless Ready."

Q. Can I test ride any bike?

A. We have a comprehensive Rental Fleet, giving you many options of our best selling bikes for the current model year. However, we do not have the ability (or space) to have one of every bike and size. Luckily, our brands stop through on their Demo Tours, allowing you to try out specific bikes.

Q. Do you teach bike maintenance classes?

A. We do not regularly schedule classes. However, we do occasionally offer special workshops. Please check out our Events Calendar for a schedule of upcoming events.